Delivery ETA Text Alerts

We know convenient technology is vital to the success of your day-to-day operations, and Gordon Food Service is committed to providing you solutions at your fingertips. Delivery ETA (Estimated Time of Arrival) is a text message alert that provides delivery tracking right on your cellphone whenever you need it.

Sign up for 1, 2, or all 3 alerts to give you the most up-to-date estimated arrival time

Visual of ETA Window interaction
Visual of ETA 30 Minute Alert
Visual of ETA on Demand interaction

Phone Details

  • Delivery ETA text messages are free from Gordon Food Service, but there may be fees from your phone carrier as standard text messaging rates apply.
  • All text messages will be sent from our short code, which is 29375.
  • If you’d like to stop receiving alerts, simply text “stop” to our short code (29375) to stop all alerts previously subscribed for.

Customer Technology Support

Phone: (800) 689-0955


Hours: 5:00 a.m. to 5:00 p.m. PST (Monday to Friday)

Supported Canadian Wireless Carriers

  • Aliant Mobility
  • Bell Mobility
  • Eastlink
  • Fido
  • Mobilicity
  • MTS
  • NorthernTel Mobility
  • Public Mobile
  • Rogers Wireless
  • SaskTel Mobility
  • Telebec Mobile
  • TELUS Mobility
  • Videotron
  • Virgin Mobile Canada
  • WIND Mobile