Gordon Ordering

An Improved Way to Order!

What is Gordon Ordering?

We created an ordering site from the ground up that is more than just a way to place an order. It’s an experience. We listened to your needs and wants, putting the information where you expect it to be across all devices—even the one you hold in your hand.

Gordon Ordering Features

Live Inventory

Gordon Ordering provides real-time inventory levels to ensure a more accurate ordering experience.

Critical Item Lists

Have a few items you don’t want to forget, or items that are essential to your operation? Set up a Critical Items List so you’re covered with every order.

Product Comparison

We know there are many product options and it can be overwhelming – compare up to 5 products at a time to guarantee your kitchen is getting the exact product you need.

Inventory Worksheet

Our new Inventory Worksheet feature provides a clear way to manage and optimize your inventory and offers an inventory valuation report to show high-waste and high-volume items.

Order Editing

Need to add more of an item? No problem, the new Gordon Ordering allows you to easily add or edit your order quantities, or even cancel that item, at the touch of a button.

Cart Sharing

Easily save your cart while you’re in progress and share with your team.

Invoice Information

Find all previous invoices in one easy to find spot.

Recipe Calculator

Build recipes in 5 minutes or less and add ingredients from your recipes to your next truck delivery with our new built-in Recipe Calculator feature.

24/7 support available via Expo – Your Digital Assistant

With Expo, we want to make the digital support experience as efficient as possible for all users. Upon logging in, users will receive instant delivery ETAs andhave the opportunity to track your truck once it leaves the warehouse.

We are proud to announce that Expo now offers product detail information! Users can ask questions about certain products, receive answers to product-related questions and help suggest new products users may be interested in.

Customers can even shop their recipe ingredients, submit InnoServ requests, retrieve recent invoices on recent orders, and speak with a live agent on our customer technology support team. If users are interested in learning more about our tools there is a new carousel feature that allows you to learn more about each tool and even book a demo!

Through using Expo support, users will have the opportunity to leave feedback on your experience that will get directly routed to our internal team for review and necessary action. We are regularly updating our Expo support and adding new user features to make the ordering experience seamless.